Frequently Asked Questions
General
Q. How long has Eastern Shore Undercover been in operation?
A. Eastern Shore Undercover was started initially on June 15, 2020. We initially started as just a Facebook page but have since grown into a full-scale media outlet with a website, various social media pages and Podcast.
A. Eastern Shore Undercover was started initially on June 15, 2020. We initially started as just a Facebook page but have since grown into a full-scale media outlet with a website, various social media pages and Podcast.
Q. How do you get all of your information that you post on your social media page?
A. For the most part, we utilize scanners for about 90% of the information that we obtain. There are times when we have resources fill us in on a event and we will utilize that information if we can verify it.
For our news articles, we use press releases that are provided by local law enforcement agencies, local fire departments, and government agencies.
A. For the most part, we utilize scanners for about 90% of the information that we obtain. There are times when we have resources fill us in on a event and we will utilize that information if we can verify it.
For our news articles, we use press releases that are provided by local law enforcement agencies, local fire departments, and government agencies.
Q. Can the general public send in tips about incidents they witness?
A. ABSOLUTELY! We encourage it. We found that a lot of people don't want to deal with the police directly for various reasons. Maybe they are afraid of retaliation from the suspect, maybe they don't want to get dragged into court, maybe they are genuinely afraid of law enforcement (which they shouldn't be), maybe the person is a family member and they just don't want to be involved directly....whatever your reason, you are always allowed to send us tips and we will forward them to the appropriate agency anonymously.
You may send your anonymous tips through our Facebook messenger, via email at tips@EasternShoreUndercover.com, via Twitter message, Instagram message, or by our contact form on our website.
A. ABSOLUTELY! We encourage it. We found that a lot of people don't want to deal with the police directly for various reasons. Maybe they are afraid of retaliation from the suspect, maybe they don't want to get dragged into court, maybe they are genuinely afraid of law enforcement (which they shouldn't be), maybe the person is a family member and they just don't want to be involved directly....whatever your reason, you are always allowed to send us tips and we will forward them to the appropriate agency anonymously.
You may send your anonymous tips through our Facebook messenger, via email at tips@EasternShoreUndercover.com, via Twitter message, Instagram message, or by our contact form on our website.
Social Media
Q. Why are URL's and Website Links not allowed on our social media pages?
A. Since we started this adventure, we have always had a policy of not allowing URLs and Website Links. We don't want this page to become littered with spam.
We've all seen the pages on Facebook with spam comment after spam comment and very little quality content. In my opinion, this takes away from the enjoyment of the page, and I just don't want that on this page.
Many people say, "But this is a legit website," and that very well may be the case. However, if we allow one, then we have to allow all to be fair, and therefore, we just don't allow any unless we post it in the original post.
A. Since we started this adventure, we have always had a policy of not allowing URLs and Website Links. We don't want this page to become littered with spam.
We've all seen the pages on Facebook with spam comment after spam comment and very little quality content. In my opinion, this takes away from the enjoyment of the page, and I just don't want that on this page.
Many people say, "But this is a legit website," and that very well may be the case. However, if we allow one, then we have to allow all to be fair, and therefore, we just don't allow any unless we post it in the original post.
Q. How come you don't post more updates on the news posts?
A.
A.
We aim to keep our readers informed with the most accurate and timely information available to us.
However, there are several reasons why updates may not always be possible:
- Limited Access to Updates: In many cases, such as medical calls, we get minimal information-often just that EMS is on the scene and possibly whether they are transporting a patient. Their primary focus is patient care, which justifiably takes precedence over providing updates.
- Communication Protocols: Fire department communications are exemplary, allowing us to reliably provide updates. However, law enforcement often clears calls via in-vehicle computers with no radio communication, leading to fewer updates. This is a protocol to avoid unnecessary radio usage.
- Encrypted Radio Frequencies: As many of you know, many local agencies have recently encrypted their radio frequencies, which now means we rely more on word of mouth because we can not hear the closure of what has happened. So what happens is we get the initial info from someone and then don't have an update because we can't hear.
- Operational Challenges: We monitor seven different scanners covering about 50 agencies. Sometimes, critical information is missed due to overlapping transmissions from different agencies or due to prioritizing incidents by importance.
- Human Error: On rare occasions, despite our best efforts, an update might be overlooked. We strive for accuracy and completeness, but occasional oversights are inevitable.
We assure you that any update we receive will be promptly posted in the original post.
Q. What social media pages does Eastern Shore Undercover maintain?
A. We utilize Facebook, Instagram, X (formerly Twitter), TikTok, YouTube, Rumble, Threads, Truth Social, and Bluesky.
A. We utilize Facebook, Instagram, X (formerly Twitter), TikTok, YouTube, Rumble, Threads, Truth Social, and Bluesky.
Q. Can I request to have a post removed?
A. We do not remove posts once they are published, unless there's a request from law enforcement, fire departments, or qualified government agencies. This policy helps maintain transparency and trust within our community.
A. We do not remove posts once they are published, unless there's a request from law enforcement, fire departments, or qualified government agencies. This policy helps maintain transparency and trust within our community.
Q. Why are all public calls shared?
A. Transparency is a key value at Eastern Shore Undercover®. Sharing all public and appropriate calls ensures that we maintain trust and transparency with our community, without favoritism or bias.
A. Transparency is a key value at Eastern Shore Undercover®. Sharing all public and appropriate calls ensures that we maintain trust and transparency with our community, without favoritism or bias.
Missing Person Reports
Q. How do I submit a missing person report to Eastern Shore Undercover?
A. To have a missing person posted on our website, and social media platforms, we require verification from the law enforcement agency that handled the police report. Once we receive the necessary details, along with a photo of the missing person, we will make the post.
A. To have a missing person posted on our website, and social media platforms, we require verification from the law enforcement agency that handled the police report. Once we receive the necessary details, along with a photo of the missing person, we will make the post.
Q. Where will the missing person information be published?
A. After verification, the missing person's details will be published on both our website and our social media pages to reach a wider audience.
A. After verification, the missing person's details will be published on both our website and our social media pages to reach a wider audience.
Q. Why is law enforcement verification necessary?
A. Verification ensures that the information we post is accurate and legitimate, and it helps in maintaining the integrity and credibility of our platform.
A. Verification ensures that the information we post is accurate and legitimate, and it helps in maintaining the integrity and credibility of our platform.
Q. How long does it take for the information to be posted once verification is received?
A. We aim to post the information as quickly as possible once all necessary details are verified and a photo is provided. Normally, once we have the information, we can get it posted within the hour.
A. We aim to post the information as quickly as possible once all necessary details are verified and a photo is provided. Normally, once we have the information, we can get it posted within the hour.
Q. Can I directly contact you to report a missing person?
A. While you can reach out to us for initial guidance, we will still need verification from law enforcement before we can proceed with posting the information.
A. While you can reach out to us for initial guidance, we will still need verification from law enforcement before we can proceed with posting the information.
Q. Who should I contact for updates or changes to the information posted?
A. If there are any updates or changes regarding the missing person, you may reach out to us directly. The more information we have, the better chances of locating your loved one.
A. If there are any updates or changes regarding the missing person, you may reach out to us directly. The more information we have, the better chances of locating your loved one.
Q. Do you charge a fee for posting missing person information?
A. No, there is no fee for posting information about a missing person on our website or social media pages.
A. No, there is no fee for posting information about a missing person on our website or social media pages.
Q. What if I know the person has been reported to a law enforcement agency but I don't know which one?
A. Unfortunately, we will not create a post unless we can verify the information to be real and true. In today's society, there are many scams out there so we will only post a missing person if we have the information confirmed.
A. Unfortunately, we will not create a post unless we can verify the information to be real and true. In today's society, there are many scams out there so we will only post a missing person if we have the information confirmed.
Lost & Found Pets
Q. How does Eastern Shore Undercover work for lost and found pets?
A. Our platform connects lost and found pets with their families by posting information and leveraging our extensive community network. You can browse through our list of pets and reach out to us if you have any information regarding their whereabouts.
A. Our platform connects lost and found pets with their families by posting information and leveraging our extensive community network. You can browse through our list of pets and reach out to us if you have any information regarding their whereabouts.
Q. How can I report a lost or found pet?
A. If you have found a stray pet or lost your own, please head to our Missing Pets' section of our website and complete the appropriate form. There are two forms, one for Lost Pets and one for Found Pets. Once that information is completed, our team will assist you in getting the word out to our community by publishing the information on our website and social media pages.
A. If you have found a stray pet or lost your own, please head to our Missing Pets' section of our website and complete the appropriate form. There are two forms, one for Lost Pets and one for Found Pets. Once that information is completed, our team will assist you in getting the word out to our community by publishing the information on our website and social media pages.
Q. What measures do you take to ensure the privacy of the pet owners?
A. We prioritize the privacy of pet owners by only sharing necessary information to help reunite pets with their families. Personal details are not disclosed without consent. We do not post phone numbers or home address information on any social media or website post. That information will be strictly maintained internally and only given out once the pet is found, so they can be reunited.
A. We prioritize the privacy of pet owners by only sharing necessary information to help reunite pets with their families. Personal details are not disclosed without consent. We do not post phone numbers or home address information on any social media or website post. That information will be strictly maintained internally and only given out once the pet is found, so they can be reunited.
Q. How quickly can my lost pet be posted on your platform?
A. We strive for a quick response time. Once we have the necessary information about a lost pet, we aim to post it as soon as possible to maximize the chances of reuniting them with their family.
A. We strive for a quick response time. Once we have the necessary information about a lost pet, we aim to post it as soon as possible to maximize the chances of reuniting them with their family.
Q. Do you post cats on your website and social media page?
A. Identifying and retrieving missing cats poses unique challenges, which is why we currently do not post about them. We focus on pets that we can more reliably assist in reuniting with their families.
A. Identifying and retrieving missing cats poses unique challenges, which is why we currently do not post about them. We focus on pets that we can more reliably assist in reuniting with their families.
Q. Do you charge for listing a lost or found pet?
A. No, our service is completely free. Our main goal is to reunite pets with their loving families, and there are no charges involved in listing a lost or found pet.
A. No, our service is completely free. Our main goal is to reunite pets with their loving families, and there are no charges involved in listing a lost or found pet.
Events Information
Q. Who can list an event on Eastern Shore Undercover?
A. Any event promoter from across the Eastern Shore can list their upcoming events on our website. Whether you are a fire department hosting a benefit, a law enforcement agency organizing a fundraiser, or organizing a local community gathering, we welcome you to share your event with us.
A. Any event promoter from across the Eastern Shore can list their upcoming events on our website. Whether you are a fire department hosting a benefit, a law enforcement agency organizing a fundraiser, or organizing a local community gathering, we welcome you to share your event with us.
Q. What kind of events can be listed?
A. We encourage a variety of local events, including benefits, fundraisers, and community gatherings. If you're not sure whether your event is suitable, feel free to contact us for clarification.
A. We encourage a variety of local events, including benefits, fundraisers, and community gatherings. If you're not sure whether your event is suitable, feel free to contact us for clarification.
Q. How soon will my event listing go live?
A. We aim to have all event requests processed, approved and live within 24 hours after submission.
A. We aim to have all event requests processed, approved and live within 24 hours after submission.
Q. What information should I include when submitting my event?
A. To maximize your event's reach and attendance, please provide as much detail as possible. This includes the event's name, date, time, location, and any other pertinent details. The more information you provide, the easier it will be for us to promote your event.
A. To maximize your event's reach and attendance, please provide as much detail as possible. This includes the event's name, date, time, location, and any other pertinent details. The more information you provide, the easier it will be for us to promote your event.
Q. Is there a cost for listing an event?
A. There is no charge to list an event on Eastern Shore Undercover. Our goal is to support local communities by facilitating greater event attendance.
A. There is no charge to list an event on Eastern Shore Undercover. Our goal is to support local communities by facilitating greater event attendance.
Q. If we are hosting an event and we would like to give away a set of tickets on your social media page, may we do it?
A. Yes, absolutely. All we ask is that you give us at least 72 hours in advance notice to run the giveaway.
A. Yes, absolutely. All we ask is that you give us at least 72 hours in advance notice to run the giveaway.
Business Directory Listings
Q. What is the Eastern Shore Undercover Business Directory?
A. Our Business Directory is a platform that provides a dedicated page for each local business advertiser, listed alongside similar businesses alphabetically. Our concept is simple, when someone is looking for a restaurant to eat at, they will see the various locations on our Business Directory.
A. Our Business Directory is a platform that provides a dedicated page for each local business advertiser, listed alongside similar businesses alphabetically. Our concept is simple, when someone is looking for a restaurant to eat at, they will see the various locations on our Business Directory.
Q. What information is included on a business page?
A. Each Business Directory Listing includes a logo, social media click-through buttons, contact information, hours of operation, detailed business information, a Google map location, photos, and any special offers.
A. Each Business Directory Listing includes a logo, social media click-through buttons, contact information, hours of operation, detailed business information, a Google map location, photos, and any special offers.
Q. Can I update or change the images on my business page?
A. Yes, businesses can update their images and change their special offers as needed.
A. Yes, businesses can update their images and change their special offers as needed.
Q. How can customers find my business on the directory?
A. Customers can find your business by browsing in alphabetical order alongside businesses in the same category or by using the search function.
A. Customers can find your business by browsing in alphabetical order alongside businesses in the same category or by using the search function.
Q. How can I list my company in the Business Directory?
A. You can contact us for assistance on how to get your business listed in our directory. It's simple, easy and we can have your company listed within 24 hours.
A. You can contact us for assistance on how to get your business listed in our directory. It's simple, easy and we can have your company listed within 24 hours.
Q. Can I link my business page to my social media profiles?
A. Yes, there are click-through buttons available on your business page to directly link to your social media profiles.
A. Yes, there are click-through buttons available on your business page to directly link to your social media profiles.
Q. What are the special offers, and how can I use them?
A. Special offers are promotions you can update on your business page to attract customers. You can change these offers once a week.
A. Special offers are promotions you can update on your business page to attract customers. You can change these offers once a week.